Skincare by Alana is committed to ensuring digital accessibility for all users, including individuals with disabilities. We are continually working to improve the user experience for everyone and to apply relevant accessibility standards to help ensure our website is usable and accessible.

Our Commitment

We strive to make our website accessible to the widest possible audience, regardless of ability or technology. Our goal is to provide an inclusive online experience that allows all visitors to browse products, learn about skincare, and complete purchases with ease.

Accessibility Standards

Skincare by Alana aims to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA, which are internationally recognized standards for website accessibility. These guidelines outline best practices for making web content more accessible for people with visual, auditory, motor, and cognitive disabilities.

Accessibility Features

Our website includes efforts to support accessibility such as:

  • Alternative text for images where appropriate

  • Clear navigation structure and consistent layout

  • Keyboard-accessible menus and interactive elements

  • Readable fonts and sufficient color contrast

  • Compatibility with commonly used screen readers and assistive technologies

We continue to review and improve our website to enhance accessibility wherever possible.

Ongoing Improvements

Accessibility is an ongoing process. We regularly evaluate our website and make updates to improve usability and accessibility as technology and standards evolve.

Need Assistance?

If you experience difficulty accessing any part of our website or need assistance placing an order, we are here to help.

Please contact us using one of the methods below:

Email: alana@skincarebyalana.com
Contact Page: https://www.skincarebyalana.com/pages/contact-us

When contacting us, please include:

  • The web page or feature you were trying to access

  • A brief description of the issue you encountered

We will make every reasonable effort to assist you promptly.

Third-Party Content

While we strive to ensure accessibility across our website, some third-party content or integrations (such as payment processors or embedded apps) may not be fully accessible. We encourage users to contact us if they encounter any issues so we can provide assistance or alternative solutions.

Last Updated

This Accessibility Statement was last updated on January 27, 2026.